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Covid-19 Policy

We appreciate that people might be more reluctant to buy items from individual sellers and small businesses, but we would like reassure our customers that we are doing everything possible to ensure that buying from us is as safe, if not safer, than buying from large retail chains. 

If anyone in our sellers' households displays any symptoms then orders will be paused until a Covid test has been carried out and the results known. If someone in their household tests positive then all deliveries from that seller will be paused until the quarantine period is over as designated by the UK Government.  

Lots of our sellers are offering free local delivery and we would like to reassure customers that deliveries will be carried out in a Covid safe way, with the appropriate use of masks, anti bacterial products, and social distancing. 

We hope that this goes some way to reassure any customers who feel unsure about buying from us, however if you do have any questions please do contact us on info@remadereloved.co.uk or send us a message via our contact us page.